Data protection policy

995 bed Privacy Policy — How Your Information Is Protected

When you create an account or use the 995 bed platform, we collect certain information. This policy clearly outlines what data is collected, why it's collected, how it's stored, and what rights you have — no complicated language, just plain English.

Last Updated: July 2026
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AES-256
Encryption standard
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0
Data Sale Incidents
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5 Years
Maximum Data Retention Period
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48 hours
Data Deletion Response Time
Your key rights
View Your Data Rectification Deletion Stop processing

Why Your data is secure

Security is enforced at every level — not just in words, but in technology.

End-to-End Encryption

Every piece of data you send or receive is protected with AES-256 encryption. SSL/TLS protocols are used for all data transmission.

Secure Server Storage

Data is stored in secure data centers accessible only to authorized personnel. Regular security audits are conducted.

No Third-Party Data Sharing

995 bed never sells your data to advertisers or third parties. It is not shared unless required by law.

KYC only when necessary

Identity verification is only requested at the time of financial transactions. KYC documents collected are stored in an encrypted vault and are never accessed for any other purpose.

Cookie Controls Are in Your Hands

Only essential cookies are required — the rest are optional. You can change your preferences at any time through your browser settings or the app's Privacy menu.

Regular policy review

995 bed's privacy team reviews this policy annually and updates it in line with legal changes or technological developments.

01What information we collect

995 bed collects two types of information from you — data you provide directly, and data generated automatically while you use the platform.

Data type Example How We Collect It
Identity information Name, date of birth, NID number Registration
Contact information Phone number, email address Registration
Financial information Mobile banking number, transaction history Payment
Usage data Login time, game history, bet amounts Automatic
Device Information IP address, device model, OS version Automatic
Location data Country and city (approximate, based on IP) Automatic

We never store your full bank card number or PIN. Any sensitive financial data is automatically deleted once payment processing is complete.

02Purpose of data collection

995 bed collects your information only for specific, legitimate purposes. No unnecessary or irrelevant data is requested.

  • Account Management: To verify your identity and keep your account active.
  • Payment Processing: To ensure secure transactions and prevent fraud.
  • Legal Compliance: Meeting licensing authority requirements and complying with anti-money laundering laws.
  • Service improvement: To understand which games you enjoy most and where you may be experiencing issues.
  • Security: To prevent unauthorised access, fraud, and cyberattacks.
  • Customer Support: Providing faster support by reviewing your issue history.

03How Your Data Is Used

Collected data is used only for the stated purposes. 995 bed will never use your information for anything else without your consent.

We analyze usage patterns to improve the platform — for example, identifying which games take longer to load or which payment methods are experiencing issues. This analysis is fully anonymous and cannot be traced back to any individual.

The app or website may show you content tailored to your preferences — for example, if you bet on cricket frequently, cricket-related offers will appear higher up. This personalisation is always in your interest and can be turned off in your account settings.

Important: 995 bed never shares your information with third parties for advertising purposes, and does not build or sell user profiles.

04Who we share your information with

995 bed shares information only in very limited circumstances, and only with specific parties:

  • Payment providers: Mobile Pay, Nagad, Rocket — only the information needed to verify a transaction is shared, and only at the time of that transaction.
  • Game Provider: Game providers on the platform receive only game session data, not any personally identifiable information.
  • Legal authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory body.
  • Cybersecurity Partner: Limited data may be shared where necessary for investigating hacking or fraud.

Your data goes nowhere beyond the purposes listed above. We do not share your personal information with any marketing companies, data brokers, or affiliate partners.

05Data Storage & Retention

995 bed retains data only for as long as necessary. Certain information may be kept for a defined period after account closure due to legal requirements.

  • Active Account Data: For as long as your account remains active
  • Transaction records: Up to 5 years after account closure (legal obligation)
  • KYC Documents: 3 years after verification is complete
  • Support tickets & chat: 1 year after account closure
  • Session logs & device information: 90 days

After the designated period, data is securely deleted or anonymized.

06Cookies & Tracking Technologies

The 995 bed website and app use cookies and similar technologies. Cookies are small files stored on your device.

  • Essential Cookies: To maintain your login session and ensure platform security. These cannot be disabled, as the platform cannot function without them.
  • Functional Cookies: To remember your preferences (language, theme). Optional.
  • Analytics cookies: To understand how long you spend on each page. Fully anonymous. Optional.

995 bed does not use any third-party advertising tracking cookies. Optional cookies can be disabled at any time from your account settings.

07Your Data Rights

You have specific rights over your own data. 995 bed respects these rights and is committed to helping you exercise them.

01
Right to access your data

You can request to view the information we hold about you.

02
Right to Rectification

You may request corrections to any inaccurate or outdated information.

03
Right to Erasure

After closing your account, you can request deletion of your data within legal limits.

04
Right to restrict processing

In certain cases, you can request that the processing of your data be temporarily paused.

05
Data portability

You can request a copy of the information you've provided in a portable format.

06
Right to object

You can object to marketing communications or profiling.

To exercise any of your rights, email us at support@995bed.biz or reach out via live chat. We typically respond within 48 hours.

08Protection of Minors' Data

995 bed is strictly for users aged 18 and above. We do not knowingly collect information from minors.

Date of birth is verified at the time of registration. If it is later found that an account belongs to someone under 18, that account will be closed and all associated data permanently deleted.

A note for parents: please make sure younger members of your household cannot access 995 bed. Use app lock features if needed.

09Technical security measures

995 bed uses multiple layers of security to keep your information protected:

  • TLS 1.3 encryption for all data transmission
  • AES-256 encryption for data at rest
  • Passwords are stored using bcrypt hashing — they cannot be read in plain text.
  • Regular penetration testing and vulnerability scanning
  • 24/7 Physical Security at Data Centers
  • Automatic alerts triggered by unusual login patterns
  • Two-layer access control — only authorised staff can view data

Please remember: keeping your account password secure and not sharing it with anyone is your responsibility. If you notice any suspicious activity, let us know right away.

10Policy updates & contact

995 bed reserves the right to update this Privacy Policy. For significant changes, registered users will be notified via email or app notification at least 14 days in advance.

The date of the latest update is always displayed at the top of this page. We recommend checking it regularly.

For any questions or concerns regarding this Privacy Policy:

  • Email: support@995bed.biz
  • Live Chat: 24/7 Support in Bengali
  • Response Time: Typically within 48 hours

Bookmark this page so you can easily find it if anything changes.

Common FAQ

Under normal conditions, a deposit via Mobile Pay or Nagad will reflect in your 995 bed account within 3–5 minutes. Occasionally, payment gateway congestion or maintenance may extend this to 10–15 minutes. If more than 15 minutes have passed, first check your Mobile Pay/Nagad app to confirm whether the amount was deducted — if it was, note the transaction ID. Then contact 995 bed live chat with that transaction ID, the amount sent, and the time of transfer. Our team typically verifies and credits the amount manually within 10 minutes. If the amount was deducted from Mobile Pay but hasn't arrived in your account and doesn't show as pending in Mobile Pay either, this may be a gateway timeout — in that case, a refund is usually processed automatically within 3–6 hours.

To update your personal information, go to the "My Profile" section in the app or website — you can update your email and certain details there directly. However, changes to your name, date of birth, or registered phone number require support assistance, as these are tied to KYC verification. For those changes, contact us via Live Chat or at support@995bed.biz. For phone number changes, an OTP will be sent to your old number for verification — if you no longer have access to that number, alternative proof of identity may be required. Name changes require a valid NID or passport. This verification process exists for your security, to prevent anyone else from modifying your account details.

Your data is safe — now go enjoy yourself

Your personal information is safe with 995 bed. Register with confidence and enjoy the best betting experience in Bangladesh.

Legal Notice: This Privacy Policy has been written in Bengali for your convenience. In the event of any legal dispute, the original version shall prevail. To learn more about responsible gaming, visit Responsible Gaming।
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